GALENÉE

Privacy Policy

Privacy Policy

Galenée ("we", "us") operates this store. This policy explains what personal information we collect, why, and how we protect it.

Information we collect

When you browse, order, or subscribe, we collect: your name, email address, phone number, billing and shipping address; order and payment details (payments are processed securely by our payment providers — we never store full card numbers); and device and usage data such as IP address, browser type, and pages viewed, via cookies and similar technologies.

How we use it

We use your information to process and deliver orders, provide order updates and customer support, send our newsletter if you have opted in (you can unsubscribe anytime via the link in any email), improve our website and products, and prevent fraud.

Sharing

We share information only with service providers who help us run the store — payment processors, shipping and logistics partners, and analytics providers — and only as needed to perform those services, or where required by law. We do not sell your personal information.

Cookies

Cookies keep your cart working, remember preferences, and help us understand how the site is used. You can control cookies through your browser settings; some features may not function without them.

Data retention & your rights

We retain order records as required for tax and legal purposes. You may request access to, correction of, or deletion of your personal information by contacting us, subject to legal retention requirements. This store is operated from India and your data is processed in accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023.

Contact

Questions about this policy: reach us via the contact page.

Last updated: August 2026